How Aged Care Providers Can Rapidly Reduce Telecommunications Costs
Aged Care Facilities are facing unprecedented pressure to reduce costs and maximise their resources and government funding. When seeking to reduce telecommunications costs, technical and telecommunication contract issues often mean that the process can be complicated, resource-draining, lengthy and sometimes even counter-productive. The benefit of cost savings is often overshadowed by how exhausting the process is for Aged Care Facilities as the cost analysis is often completed by a non-expert.

There is, however, a fast and risk free method of reducing telecommunications costs via Line Audits.

What is a Line Audit?

To help reduce your telecommunications costs, an expert examines the telephone lines that are being used and compares these with your invoices to find redundant lines and equipment, overcharges, unactioned cutoffs and the like. They then confirm actions with your staff and your telecommunication provider to amend your bills to reflect the true needs of your organisation.

What are the benefits?

There are many benefits of conducting a line audit to review your telecommunication costs. Just some of the benefits are as follows:

• Interruption free – no changes to utilised services is necessary.
• Fast – savings can often be realised within 60 days.
• Resource Minimal – your only input is confirmation of milestones.
• Ongoing Savings – savings from redundant service and equipment is permanent.

What is the Cost of a line audit?

There are basically two different cost models associated with a line audit. It’s up to you as an Aged Care Provider to research both options to determine which is best for you:

• Risk Free –a percentage of savings is retained as a fee. In other words, no savings are found, no fee is charged
• Fixed Fee – based on your total Service and Equipment costs

How do I organise for a Line Audit to take place?

There are many ways to organise a Line Audit, you can either do it yourself or engage a professional cost management company to do it for you. Whichever way you decide to organise it, the important thing is to get it done so you can start reducing telecommunication costs and saving money.

Stephen Hambridge is a cost management expert who has helped Aged Care facilities of all sizes save money on their telecommunication costs.