Large Financial Gains for Superannuation Company
Expense Category
Various
Industry Segment
Financial Services
Client Overview
This Australian organisation, with a Sydney Head Office and multi-State structure operates in the Superannuation Industry. Their Administration Manager has used and been impressed by the RfP’s services previously so when the need developed, had little hesitation in approaching us again.
Client’s Goals
The Client recognised the need to ensure that they were maximising value for their non-staff overhead expenditure, but with limited resources, and a realisation that their market knowledge was limited, made the obvious decision to bring in experts.
Project Summary
A range of costs were reviewed, including Telecommunications, Printing, Reprographics, Office Products, Couriers, Records Management, Mail and Data Management. Each area of expenditure was profiled, user needs identified, taken to market and “best solutions” identified. The selected solutions were than implemented, ensuring that the benefits highlighted were delivered. In one case (Printing), the selected provider did not perform as expected, so were replaced with minimum disruption to the Client.
Outcome
Savings of $500k per annum were identified and delivered, an average of approx 25% of the costs reviewed.
In addition, a number of significant process and control and security benefits were delivered, which, in this industry, were highly valued. The Client is extremely satisfied, and continues to use RfP services as needs arise.
The Client said:
“One of the best aspects of Resources for Profit is they aren’t just an ‘in-and-out’ type company. They manage all aspects of the process; from the identification of potential savings, to the management of the tender process, to implementation, monitoring, reporting and regular meetings to discuss the project. This approach and the level of detail provided to each project gave us the confidence to focus on the more high profile projects.”
